Complaints Initiated Against the COA

The COA will review any complaint against it that is related to its Standards, criteria, procedures, or conduct.  Please refer to the policy “Complaints Initiated Against the Council” located in the Accreditation Policies and Procedures Manual for additional information.

In addition to formal complaints, the COA also receives informal concerns regarding nurse anesthesia education. Informal concerns are more general in nature and most commonly relate to the number and quality of graduates. In response the accreditation staff follows up with the individuals submitting the concerns.