The COA will review any complaint against it that is related to its Standards, criteria, procedures, or conduct. Please refer to the policy “Complaints Initiated Against the Council” located in the Accreditation Policies and Procedures Manual for additional information. In addition to formal complaints, the COA also receives informal concerns regarding nurse anesthesia education. Informal concerns are more […]
Category: Council Review of Complaints and Concerns
How is a complaint about a program or the COA brought to the attention of the COA?
Procedures are outlined for lodging a complaint against nurse anesthesia programs and against the COA in the Accreditation Policies and Procedures manual. The procedures are consistent with the accreditation agency recognition requirements of both the U.S. Department of Education and the Council for Higher Education Accreditation. Some important aspects of these procedures are outlined below. […]
Does the COA receive complaints or concerns and what is the nature of the complaints?
On average the COA receives one to two formal complaints against nurse anesthesia programs per year. The procedure the COA follows in reviewing complaints is identified in the Accreditation Policies and Procedures Manual (refer Complaints Against Nurse Anesthesia Programs, pgs. C-15 – C-19). The procedures are consistent with the United States Department of Education’s (USDE) […]
